Shipping 

All orders are processed within 3 to  7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Shipping charges  and taxes for your order will be calculated and displayed at checkout. 

 

Due To The Pandemic and Social Distancing Safety Precautions, Delivery and Process Times Are Subject To Change.  Note That We Are Doing The Best We Can To Get Your Order Out On Time.

Thank You From Janariz Luxury Candles. Holiday's Includes Valentines Day, Christmas and

Thanksgiving Deliveries Also Subject To Change Due The High Volume Of Deliveries During That Season. 

 

Allow 7-14 Days.

We  send out delivery's on Tuesday's .Also Delivery Times My Be Slow Due To Bad Weather Includes Hurricanes, Floods, Winter Storms Or Any Other Bad Conditions That We Have No Control Of. Janariz Luxury Candles Are Not Responsible For Lost Or Stolen Items.*Domestic Shipping Rates and Estimates *Shipping charges for your order will be calculated and displayed at checkout. 

We offer FREE SHIPPING on Purchases $100.00 and Above to the USA. Delivery to Alaska/Hawaii may take longer. Allow 10-17 Business Days. Shipping type - Standard 

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Delivery not available for PO Box and APO, If You Order With Express Delivery.

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Delivery not available for PO Box and APO.  

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We offer shipping to the following countries: USA 

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Janariz Luxury Candles Is not responsible for these charges if they are applied and are your responsibility as the customer.

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Delivery not available for PO Box and APO, If You Order With International Delivery.

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How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 14 days of receiving your shipping

confirmation email, please contact us at info@janarizluxurycandles.com  with your first, last name , email and order number, and we will look into it for you.Include a tracking number to help find to help with your order if available.

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In the event that your order arrives damaged in any way, please email us with your first,     last name,

email and order number, as soon as possible at info@janarizluxurycandles.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

If you have any further questions, please don't hesitate to contact us at info@janarizluxurycandles.com